UQIUnderstanding Quality Institute
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Understanding Quality Institute · by Justin M. Taylor

Quality tools, explained in under 5 minutes.

Plain-language books and short video courses on the Lean and Six Sigma tools used on real production floors. Learn the tool, fill out the worksheet, earn a certificate.

Or one course at a time, $29 each: FMEA · Root Cause Analysis · 5S · DMAIC

or get the free templates →

Video + worksheet + quiz + certificateSelf-pacedSecure checkout via Thinkific

Video training + certificate

Learn it on video. Prove it with a certificate.

Short, shop-floor video courses built from the Volume 1 books. Each one includes a training video, a worksheet and cheat sheet PDF, a 5-question certification quiz (pass at 80%), and a completion certificate.

Volume 1 Course Bundle: FMEA, RCA, 5S, DMAIC
Best value · Save $37

Volume 1 Course Bundle

All four Volume 1 tools in one package: find risk, find root cause, organize the workplace, and run an improvement project.

4 training videos · 4 worksheet PDFs · 4 quizzes · 4 certificates
✓ 4 completion certificates
$79Save $37 vs. $116 bought separatelyGet the bundle — $79
Course 01: Understanding FMEA
Course 01

FMEA

Find and rank what could go wrong before it reaches the customer.

~7–9 min video · Worksheet PDF · Quiz · Certificate
Course 02: Understanding Root Cause Analysis
Course 02

Root Cause Analysis

Dig past symptoms to the real cause with the Five Whys and fishbone diagrams.

~7–9 min video · Worksheet PDF · Quiz · Certificate
Course 03: Understanding 5S
Course 03

5S

Build a cleaner, safer, better-organized workplace that stays that way.

~7–9 min video · Worksheet PDF · Quiz · Certificate
Course 04: Understanding DMAIC
Course 04

DMAIC

Run a structured improvement project from problem statement to lasting control.

~7–9 min video · Worksheet PDF · Quiz · Certificate

Secure checkout through Thinkific. Already enrolled? Student sign-in. These courses are a practical introduction, not a substitute for formal AIAG, AIAG-VDA, ASQ, or SAE training.

Tools for the job

Excel workbooks · No macros
UQI Pro Excel Pack product sheet listing the five workbooks
New · 5 Excel workbooks

UQI Pro Excel Pack

The calculators behind the Understanding Quality books, ready to use. Five working Excel workbooks for PFMEA and control plans, SPC, Gage R&R, capability and 8D. They follow the same methods and worked examples as the books, so you can check every number.

  • PFMEA + Control Plan ProAutomatic AIAG-VDA Action Priority, linked Control Plan
  • SPC Control Chart BuilderX-bar & R, I-MR and p charts with automatic flags
  • Gage R&R StudyAverage & range method, %GRR, ndc and a verdict
  • Process Capability CalculatorCp, Cpk, Pp and Ppk with histogram and spec lines
  • 8D Problem SolvingD0–D8 tracker, Is / Is Not, 5-Why chains, closure checklist
Live formulas · Worked examples from the books · Blank tabs · Excel 2010 or later
$39One-time purchase · download after checkoutGet the Pro Excel Pack — $39

Secure checkout through Thinkific; download the files from your student area after purchase. Licensed for one person's use, including at your job. Please don't resell, share or post the files. These workbooks support learning and day-to-day work. They don't replace the AIAG / VDA manuals or your customer's requirements. The worked-example datasets are illustrative and were built to reproduce the summary results published in the books.

Print volumes · Full color

Twelve tools in three volumes

Every guide follows the same layout, built like a work instruction: plain language first, then the tool, then a blank worksheet you can use on Monday. Four guides in each full-color paperback. Checkout is secure through Lulu, and shipping is calculated at checkout.

  • 24–30 pages per guide, 6×9
  • <5 min to understand the core method
  • 1 ready-to-use worksheet in every book
  • A–Z glossary and one-page cheat sheet
Understanding Quality, Volume 1 cover
Volume 1 · Books 1–4

Problem-solving & continuous improvement

$38.99Paperback · 104 pages · full color · plus shippingBuy on Lulu
Understanding Quality, Volume 2 cover
Volume 2 · Books 5–8

Quality planning & process control

  • 05Understanding APQP
    Plan quality into a launch, phase by phase, so problems are designed out before production starts.Plan → Product → Process → Validate → Feedback
  • 06Understanding Control Plans
    Decide what to check, how often, and exactly what to do when a characteristic drifts.Characteristic → Method → Frequency → Reaction
  • 07Understanding MSA
    Make sure your gauges can be trusted before you act on the numbers with a Gage R&R study.%GRR = 100 × GRR ÷ Total Variation
  • 08Understanding SPC
    Read control charts and know when a process has really changed, and when to leave it alone.UCL = X̄ + A₂R̄ · LCL = X̄ − A₂R̄
$38.99Paperback · 102 pages · full color · plus shippingBuy on Lulu
Understanding Quality, Volume 3 cover
Volume 3 · Books 9–12

Product launch & quality assurance

  • 09Understanding Process Capability
    Prove a process can hold its tolerance with Cp, Cpk and what “capable” really means.Cpk = min(USL − μ, μ − LSL) ÷ 3σ
  • 10Understanding PPAP
    Assemble the evidence a customer needs to approve production parts, element by element.18 elements · 5 submission levels
  • 11Understanding 8D
    Contain, solve and permanently close out a customer problem as a team.D0 → D8 · Contain · Correct · Prevent
  • 12Understanding Quality Audits
    Plan, run and follow up on audits that improve the system instead of just checking boxes.Plan → Conduct → Report → Follow up
$38.99Paperback · 102 pages · full color · plus shippingBuy on Lulu

All twelve guides are available today inside the three print volumes. Books 1–4 are also sold as single guides on Amazon; Books 5–12 will follow as singles.

Free · Editable

The working toolkit

Seven editable templates that pair with the books, so you can go straight from reading to doing. All seven are free. Enter your email and the download links open right away.

XLSXRisk · Excel

FMEA Worksheet

Process FMEA with an Action Priority column, a rating guide and a worked example. Legacy RPN is calculated too.

DOCXProblem solving · Word

8D Report

D0 to D8, with 5-Why and fishbone built in, from containment to verified corrective action.

XLSXLean · Excel

5S Audit Checklist + Red-Tag Log

25 scored questions, an automatic score summary and chart, and a red-tag log for Sort.

DOCXImprovement · Word

PDCA One-Page

Plan, Do, Check, Act on a single page for quick, small-scale improvements.

XLSXSix Sigma · Excel

DMAIC Project Charter

Problem statement, scope, goals, team, and timeline on one page your sponsor will actually read.

XLSXDMAIC Define · Excel

SIPOC Diagram

A one-page SIPOC with start and end boundaries, a requirements section, a worked example and a review checklist.

XLSXISO 9001 · Excel

Internal Audit Checklist

Clause-by-clause questions with space for evidence, findings, and follow-up actions.

Get all 7 templates free

Get all seven templates instantly. Unsubscribe anytime.

Written from the production floor

About Justin

Justin M. Taylor has spent more than 15 years in automotive manufacturing as a product and quality engineer, running FMEAs, leading root cause investigations, and coaching teams through DMAIC projects on live production lines.

He started the Understanding Quality series for the people he trained along the way: engineers, supervisors, and operators who needed the tool explained clearly and quickly so they could get back to work.

Experience
15+ years, automotive quality & QMS
Certification
Lean Six Sigma
Specialties
QMS, Lean Manufacturing, DMAIC
Service
U.S. Marine Corps veteran
FAQ

Common questions

Quick answers about the courses, certificates and books.

What do I get with a course?

One focused training video (about 7 to 9 minutes), a downloadable worksheet and one-page cheat sheet, a 5-question certification quiz, and a completion certificate from Understanding Quality Institute.

How does the certificate work?

Watch the lesson and pass the 5-question quiz with 80% (4 of 5). Your completion certificate is issued in Thinkific when you finish the course.

Books or courses — which do I need?

The books explain each tool in writing with a blank worksheet. The courses cover the Volume 1 tools on video and add a quiz and certificate. Many readers use both: read the guide, then prove it with the course.

How are the books sold and shipped?

The three full-color print volumes are printed and shipped by Lulu, with shipping calculated at checkout. Books 1–4 are also sold as single guides on Amazon.

Is this AIAG, ASQ or other formal certification?

No. These courses are a practical introduction. They are not a substitute for formal AIAG, AIAG-VDA, ASQ, or SAE training, or for your organization’s own quality management system requirements.

What is your refund policy?

All course sales are final. No refunds.

Pick one tool. Learn it today.

Start with the Volume 1 course bundle, or grab the free templates first.